Report a shop

Abuse, counterfeits and impersonation

Email [email protected] with the shop address (for example name.jewelhq.app), the page or piece you are reporting, and what is wrong. If you represent a brand whose name is being used, tell us which brand and how to confirm you represent it. We review every report and act under our Acceptable Use Policy.

Copyright notices (DMCA)

If you believe content on a JewelHQ shop infringes your copyright, send a notice to our designated agent at [email protected]. Under 17 U.S.C. § 512(c)(3) the notice must include:

• Your physical or electronic signature.
• A description of the copyrighted work you believe is infringed.
• The address of the page or piece that contains the material.
• Your name, address, telephone number and email address.
• A statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

Counter-notices

If your content was removed and you believe that was a mistake, you can send a counter-notice to the same address with the details required by 17 U.S.C. § 512(g)(3). We will forward it to the person who filed the original notice.